Refund policy

T-house has high quality products and ships these with a focus on delivering these in good condition to the customers. Should the delivery, against expectations, not live up to your wishes, you have a 14-day right of withdrawal from the time you receive the item. The right of withdrawal can only apply if the product is returned in the same condition as when shipped, eg it will not be possible to taste the tea and return it afterwards. 

If you wish to make use of the right of withdrawal, the item must be returned to: 


Nørregade 15

5000 Odense C

Postage costs in connection with returns must be covered by you. Money back for returned items, in the same condition as for shipment, will be refunded within 14 days of receipt of the item.